How do I contact you?

Getting your home insured is a lot to think about. You’re bound to have questions. We’re here to help.

Need a Quote? Existing Customer? Question?
Call us on 0330 660 1000

Please call our service, support and telesales number. HomeProtect's 0330 numbers costs the same to call as a normal landline, even from mobiles.

We’re on the phones for you from:
Monday to Friday 9am to 8pm and Saturday 9am to 1pm.
Except for Bank Holidays, when the office is closed.


Claims Hotline
Call us on 0330 660 0660

Any circumstances that require an insurance claim are often stressful and upsetting. We’re here to help you with a comprehensive claims and assistance service.

Our specialist claims teams are standing by to help you.


By Post

Write to us at: HomeProtect, PO Box 1124, Kingston upon Thames, KT1 1XT





Other useful information

Login to view or download your insurance policy documents online

Please check to see if your question is answered in our Frequently Asked Questions.

If you have a complaint, please read the Complaints procedure.





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Frequently Asked Questions

Head Office

HomeProtect is part of the Avantia Group. Avantia Insurance Ltd is a regulated financial services business that owns a growing group of customer-focussed and successful general insurance consumer brands. More: Avantia Insurance

Tel: 0330 660 1200