contact us
Got a question about home insurance? Feel free to contact us by phone, email or post. But why not first take a look at our Frequently Asked Questions (FAQs) and Policy Wording?
making an insurance claim?
Please refer to your insurance schedule for the correct telephone number to call in the event you need to make a claim.
If you cannot find the number in question then please contact our Customer Service team during office opening hours.
insurance question?
Please call, email or write to us. Our normal office opening hours are 9am - 8pm (Monday to Friday) and 10am - 5pm (Saturday) – except on public holidays when the office is closed.
feedback about our service?
If you have got some feedback of your own you'd like to share then we'd be delighted to hear from you. Please take a moment to complete our online survey.