Cookie policy
Protecting our customers is at the heart of everything we do at HomeProtect and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.
What is a cookie?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.
Cookies make websites work better
Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from HomeProtect. For us, cookies help us to analyse how our customers interact with our sites so we can make improvements.
We use two types of cookie on our websites
- Session cookies that are deleted after each visit.
- Third party cookies that are used by our approved business partners.
Some of these cookies are essential and some are optional.
Some cookies are essential
Certain cookies are necessary in order for you to use our website. These are used 'in-session' each time you visit and then expire when you leave the site. They're not stored on your computer and they don't contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About cookies website
Here's a list of essential cookies and how we use them:
Session cookies
These enable you to carry out some essential functions on
our sites, such as maintaining log in details for the session or a
transaction. They also help by minimising the need to transfer
information across the internet. They are not stored on your
computer and they expire when you terminate your browser
session.
Tracking cookies
These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we're able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we're able to make improvements to our sites.
We use Google's own software to analyse page use, page interactions and the routes our customers take through our sites. These are known as 'web metrics'. We don't record any personal information you provide during an on-site purchase or any other process.
Some cookies are optional
Our Tracking cookies are supplied by our business partners such as Silvertap (an affiliate marketing network) and help us to track the source of the site you click through from and log any purchases you make. This allows us to track the effectiveness of our marketing campaigns and pay sales commission to partners.
You can accept or block cookies
You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website
If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.
Find out more
You'll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.
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Then why not get an immediate home insurance quote today using
our unique online service.
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0845 155 1944
Prefer to talk to us about your home insurance needs? Call our UK team.
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Useful information
There's a wealth of information on this website beyond the links highlighted below. So please take the time to browse through the site to find the information you need.
Insurance for your home
We’ll protect your home, inside and out, in minutes
Our home insurance can be tailored to fit your needs and budget. Along with buildings and contents cover, you can also add the extras: emergency cover to help you quickly sort out headaches from roof damage to electrical failure, or accidental damage for life's little mishaps. We can insure you against legal disputes, and help minimise the stress of replacing lost keys. We'll always do our best to get you immediate cover, no matter how tricky your situation.
Landlords insurance
We’ll protect your rental income and your let property
Worry and hassle go with the territory when you're a landlord, but our cover can help you minimise both. We'll cover you from fires to floods. We can cover you for criminal damage by tenants or loss of rent. With our home emergency cover, you're always only one phone call away from sorting out anything that makes your home unsafe - from broken pipes to heating failure. We've also got additional cover for legal expenses or lost keys.
Holiday home insurance
We’re happy to insure your UK-situated second home or holiday home
Most insurers don't cover holiday or second homes, dismissing it as 'specialist' insurance. We don't make that distinction. No matter who uses your holiday home we're as happy to insure it as we are the one you live in. You can opt for building or contents or both. We also have a range of useful add-ons to help you protect your UK holiday home.
Unoccupied property insurance
We’ll cover your unoccupied property, no matter how long it’s empty
There are lots of reasons why your property might not be occupied. You may have moved away to start a new job before finalising the sale of your home. You may be awaiting probate, sale or occupation. Your property could be undergoing major renovation. Maybe you're spending time abroad. We can cover the vast majority of unoccupied situations and tailor our policies accordingly. The vast majority of circumstances are quotable online, so why not get started right now?
Working from home insurance
You work from home. Good idea!
More and more people are working from home these days. It makes a lot of sense. What doesn't make sense to us is that most insurance companies still won't cover home-based businesses, such as cleaning services, online retailers or bed and breakfasts. We'll protect your personal possessions and your business contents when your place of work is also your place of residence.