If you’re making a buildings insurance or contents insurance claim, the quickest way to do this is by logging in here and letting us know more about the incident. We’ll give you guidance on what you’re covered for to help you decide whether to submit the claim. Alternatively, you can call our claims team on 0330 660 0660.
You can also contact us on 0330 660 0660 to make a claim on an additional cover option such as legal expenses or home emergency cover. Check your policy documents for more details on your additional cover options.
Our claims team will request your policy number and details of the loss or damage including: date and time, your description of what happened, what the extent of the loss or damage is, what exactly is lost or damaged, the estimated value of the items lost or damaged (if applicable) and whether the police have been informed (in the case of theft or vandalism).