FAQs

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Where can I find what is covered in the policy?


The Policy Schedule includes all the particulars relating to your policy, including any specific limits, individually named valuables etc. Once you have purchased the policy, you may view your policy schedule online

The Policy Booklets include the maximum levels of cover and any policy-wide exclusions. Policy booklets are available to download and view without logging in.

Your statement of fact contains all the details you have provided about your property, your belongings and the residents. You can access this online


You are advised to read all documents.


If you are still unsure, please call our Customer Services team who would be happy to answer your questions.

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