Your FAQ Search Results

No, Homeprotect does not provide home insurance for mobile homes or houseboats. Homeprotect can only offer insurance for properties that have fixed foundations.

With a Homeprotect policy, if your mobile phones are worth less than £1500 each then they’re covered as standard inside the home, although you will need to select the optional full accidental damage cover to protect against accidental damage. If any of your mobile phones are worth more than that individually, you will need to specify them on the policy when you get a quote, to have them included in the cover. Find out more about home insurance including mobile phone cover.

You can claim for the theft of mobile phones (worth less than £1,500 each) inside the home so long as you have Contents insurance (including the optional Full Contents Accidental Damage cover for any accidental damage cover).

For mobile phones worth £1,500 or more or for cover away from the home you need to specify your mobile phones on your policy.

Yes. Homeprotect contents insurance covers your mobility scooter against theft outside the home, provided you’ve specified it on your policy and requested cover away from home, but only where the thief causes damage while trying to access the scooter, or they used violence or deception to steal your scooter, or the scooter was under your personal supervision at the time of the theft.

Your mobility scooter is automatically covered by your contents insurance within the your property if it is worth less than £1,500. Please make sure that you have included its replacement value in the total value of contents to be insured. However if you would like it covered away from the property as well, or if it is valued at £1,500 or more, then make sure you specify it on your policy and choose ‘cover away from the home’ when you purchase the policy if you need that. Find out more about our mobility scooter insurance.

Electronic gadgets (e.g., smart watches, laptops, tablets, digital cameras, camcorders, gaming devices) worth less than £1,500 each are covered inside the home under Full Contents Accidental Damage. If you want them covered for accidental or any other type of physical damage away from the home, you will need to specify them in your policy. 

Yes, we offer cover for general personal possessions anywhere in the world. This cover is for theft of and physical damage to items individually worth less than £1,500, that are likely to be worn, carried or used by you away from the home, such as bags, clothes and sports equipment. Electronic gadgets (e.g. Mobile phones, tablets, headphones, laptops), bikes, high risk items and items worth £1,500 or more will need to be specified on your policy. 

Yes absolutely. If the phones are each worth less than £1,500 then they are already covered under your Contents insurance (although you’ll need the optional Full Contents Accidental Damage cover for any accidental damage cover). For any phones worth £1,500 or over, simply add each mobile phone individually when you get a quote. You will need to enter each phone make, model and cost to replace new at today’s prices. If you already have a Homeprotect policy, please phone our Customer Services team and ask for a quote to add the additional phones to the policy.

No, the only items you need to specify on your policy for cover within your home are items worth £1,500 or more each, if they are classed as “high risk” which are:

• Clocks
• Coin collections
• Furs
• Gold, silver and other precious metals (including plated items)
• Guns
• Jewellery and watches
• Medals
• Medical equipment (including hearing aids)
• Ride on or robotic lawnmowers
• Stamp collections
• Wheelchairs or mobility scooters
• Works of art

Please also specify any mobile phones, smart phones, laptops, tablets and pedal cycles worth £1,500 or more.

High risk items worth £1,500 or more individually or as part of a collection. Bikes and electronic gadgets (mobile phones, smart watches, laptops, tablets) worth £1500 or more each. To insure any of these items you must list them individually when you take out the policy. You just need to tell us the brand name, model name and cost to replace it new for each item.

Contents insurance does not cover fixtures ( items that are permanently attached to the interior or exterior of your home or outbuildings, such as kitchen or bathroom suites) but it does cover fittings (removable items that are attached to the interior or exterior of your home and outbuilding, such as carpets).