I work from home, does this affect my policy?
It depends on what type of work you do at the property, for example if it is admin work then you don’t need to tell us about this and you’ll be covered.
However, if you have a registered business at your property, e.g. if you run a child minding business at home or if you have clients visiting the property then you will need to make us aware of this.
Note that this may result in an additional premium amount being payable and conditions being placed on your policy.
What if my circumstances change during the time I’m insured with you?
You will need to call our Customer Services team to tell us about the change in circumstances.
Depending on the circumstances a £25 administration fee may be charged. In some cases, you may be due a refund or you may be asked to pay an additional premium amount.
Please note that some changes can also result in the terms and conditions being changed.
How do I add more valuables or high risk items to my policy?
Please contact our Customer services team to add more valuables or high risk items to be insured. Please note that there may be an additional premium amount to be paid.
The guy I spoke to was so helpful - best experience ever of speaking to an insurance salesman. Trustpilot, 16 August 2017
HomeProtect include many of the add ons as standard, making them a very comprehensive insurer. Being underwritten by AXA is also reassuring. Trustpilot, 29 August 2017
We've insured our home with HomeProtect for 5 years now and have been consistently impressed by the service. This year we needed to change some details which was a very straightforward process and we revived our updated paperwork promptly. I'd highly recommend this company! Trustpilot, 16 February 2017