As a claims condition, you or someone you authorise must visit the property at least every 14 days. Each visit must include going inside to check all rooms (and the loft, if safe) and making an external check of the property and outbuildings on the same day. You must keep a dated record of each visit and provide it if you make a claim.
If we ask for additional evidence to support your record, examples of what we may request include timestamped interior photos, smart lock or alarm entry logs, a same-day email or message confirming the visit, or a note or invoice from a caretaker or contractor. Exterior-only footage can support your record but doesn’t replace entering the property.
This condition doesn’t apply to claims for fire, lightning, earthquake, explosion or aircraft damage.
Visiting more often — weekly, for example — is absolutely fine, and may limit damage should something go wrong.