What is home emergency cover?
Home emergency cover is often sold as an additional cover option that can be added to a house insurance policy. It typically provides access to a 24/7 helpline and is designed to insure against incidents like leaking pipes or loss of heating.
Here to help if you have an emergency at home
- Burst pipes
- Roof damage
- Removal of pests & vermin
- Failure of water, gas or electricity supply
When the unexpected happens at home having the stress and hassle of sorting out the mess can be very traumatic. We want to be able to help. That’s why HomeProtect policies purchased after 2nd October 2014 include up to £600 of Home Emergency cover as standard.
You can opt to upgrade this cover to Full Home Emergency cover which includes increased total value claimable and increased cost of callouts, cover for your heating systems if they breakdown as well as providing you with alternative accommodation if your home becomes temporarily uninhabitable.
Get your quote online to see which Home Emergency cover product is right for youGet a quote!
|Cost per month||Included within your home insurance premium*||Varies – depending on property type|
|Call out limit per policy||£200||Varies – depending on property type|
|Total cover limit (per period of insurance)||£600||Varies – depending on property type|
|Usage impacts No Claims bonus||No||No|
|Access to a 24/7 helpline||Yes||Yes|
|Failure of water, gas or electricity supply||Yes||Yes|
|Emergency repairs to your heating system||No||Yes|
*Basic Home Emergency cover is included within your annual premium for home insurance policies purchased on or after 2nd October 2014 or policies renewing after 1st July 2015.
Delve into the detail
- What’s covered, what’s not
- How to purchase
- How to claim
- What excesses will I have to pay