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Home insurance for flood risk areas
Thousands of UK properties are at risk of flooding. To continue to offer UK residents affordable flood risk home insurance, Homeprotect is working in partnership with Flood Re. This government-backed scheme allows us to cover more properties and provide home insurance for flood risk areas.
Getting an online quote is easy too. We do the hard work for you, including working out your Flood Re eligibility. So, you can rest easy knowing that you’ve got the most affordable flood home insurance to protect your property. All in a matter of minutes!
What is flood insurance?
Flood home insurance is a type of building insurance that covers a home and its contents against costs incurred as a result of water damage caused by flooding in the case of bad weather, high tide or burst river banks.
Do I need flood insurance?
Homeowners sign up for home insurance with flood cover to ensure they’re protected in the case of damage to their home and belongings. If you live in a high-risk area, you may be required to flood-proof your home in order to be insured or to avoid a higher premium or excess cost. If your property has a history of flooding, you must inform your insurance provider of this.
What does flood insurance cover?
Flood insurance covers the cost of removing debris, as well as the repair or replacement of damaged furniture, belongings, fittings and fixtures. It can also cover the cost of alternative accommodation if you cannot live in your home due to the flood damage.
Examples of things in the home that can be covered are the foundation of your property, electrical and plumbing systems, kitchen appliances, carpeting, furniture, clothing, electronics and more.
Who is eligible for flood re?
Being able to purchase a policy with Flood Re cover is dependent on meeting certain defined criteria. If your home or situation falls outside of these criteria, you won’t be able to take advantage of Flood Re. However, Homeprotect can still cover your home and belongings with our buildings policy, sometimes even with flood cover included. Start by getting a quote online to see if we can cover you.
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What’s covered by home insurance?
Home insurance provides financial protection if you need to repair your home or replace your belongings after they’ve been stolen, damaged or destroyed.
It comes in two parts: buildings insurance (cover against damage to the property itself) and contents insurance (for damaged or stolen items within the home). These can be combined or bought separately, so the first step is deciding which option is better for you.
What we offer
Emergency help when you need it most
If you have a home emergency — such as a power outage, uncontrollable leak or a broken lock — our 24/7 Home Emergency cover is included as standard.
- We aim to get an engineer to you within four hours
- For serious water leaks, we’ll try to have a plumber with you in two hours
Response times may vary during extreme weather. Policy terms and claim limits apply.
5 star rated cover
Our insurance has received the highest rating from independent financial researchers, Moneyfacts.
Repair guarantee
We guarantee any buildings work we arrange after a claim for two years. Contents repairs are guaranteed for one year.
New for old
Where we replace a damaged or stolen item, we’ll do our best to match the original — on a ‘new for old’ basis. If that’s not possible, we’ll offer a suitable alternative or a full cash settlement.
Legal support when you need it
Family Legal Protection is included as standard. You’ll have access to expert telephone legal advice on personal matters under the laws of the UK and most of Europe.
What isn’t covered?
There are some things we can’t cover, including:
Gradual damage, wear and tear, or issues you knew about but didn’t fix
Faulty design, construction, or workmanship.
Damage caused by poor maintenance or neglect
Items you don’t own or aren’t legally responsible for
Items stolen from unoccupied vehicles
Damage caused by pets.
Mechanical or electrical breakdown
Keeping your home and belongings in good condition is essential. If damage happens because of neglect or poor maintenance, your claim may be declined, and your policy could be cancelled.
high flood risk home Insurance Cover Levels
Our home insurance is designed to protect your home against insured events such as fire, storm, flood, escape of water, theft, malicious damage, subsidence, landslip or heave. Where possible, it is also designed to protect against flood.
Flood cover by flood re
Most customers in a property at a high risk of flooding will qualify for flood cover via Flood Re – a government initiative designed to lower the cost of insurance for properties in flood risk areas. The use of Flood Re has no impact on the way we manage your policy, so you’ll still speak with us to make policy changes or to submit a claim. In the event of a valid flood claim, we’ll work directly with Flood Re to make sure your property is restored and put back to normal.
Flood cover by homeprotect
In the event that your property does not qualify for Flood Re then we may still be able to provide flood protection ourselves – although this would likely mean a higher excess would apply in the event of a valid claim.
home insurance excluding flood cover
There may be circumstances where your property doesn’t qualify for Flood Re nor are we able to provide flood protection. In which case, we can still offer home insurance to protect against other insured events (such as fire, storm, escape of water, theft, malicious damage, subsidence, landslip or heave).
Buildings cover
Protects the main structure of your home, including attached garages and conservatories, and permanent outdoor features such as patios, driveways and boundary walls.
up to £1 million
(more cover available if you need it)
Contents cover
Protects your household contents — including furniture, clothing, appliances, gadgets and valuables — against events like fire, flood and theft. Cover is provided on a new for old basis.
from £25,000
Alternative accommodation
We’ll help cover the cost of temporary accommodation for you and your pets if your home becomes uninhabitable due to an insured event. If you stay with friends or family instead, we’ll cover your extra living costs.
up to £75,000 (Buildings)
up to £10,000 (Contents)
Home emergency
Covers sudden, unexpected emergencies — like an uncontrollable leak — that require immediate action to prevent damage or make your home secure. Two levels of cover are available, for different types of insured loss.
up to £500
Family legal protection
Covers legal costs for certain insured events. There must be a reasonable chance of success, and the incident must happen during your policy term. Two levels of cover are available, for different types of insured loss.
up to £25,000
Trace and access
We’ll pay to detect the source of a water or oil leak, and cover the cost of reinstating floors, walls or paths that were disturbed in the process.
up to £10,000
Outbuildings cover
Covers detached garages, greenhouses, sheds, summerhouses and other outbuildings within your boundary or any communal area you’re legally responsible for.
from £20,000
Liability cover
Covers your legal liability for accidental death, injury or illness to someone else, or damage to their property.
up to £5 million
Personal possessions
Covers items you wear, carry or use outside the home (e.g. clothing, bags and sports equipment).
Optional
Gadgets, bikes and valuables away from the home
Optional cover for mobile phones, laptops, tablets, watches, jewellery, hearing aids and other high-risk items you take out of your home.
Optional
Accidental damage
Optional cover for unexpected mishaps around the home — such as breakages, spillages or damage caused by you, your guests or wild animals. Two levels of cover are available.
Optional
New Customer?
If you’re deciding on whether to buy home insurance with us, you can use our latest policy booklets as a guide.
Existing Customer?
Find answers to some of your questions here. Your latest policy documents are also available to view and download.

flood insurance with Flood Re
Homeprotect was one of the first UK home insurance providers to offer flood insurance as part of Flood Re.
Your Questions Answered
There may be exclusions stated in your policy and it’s very important that you read and understand these exclusions. Examples of things that may not be covered are basements and their contents, as well as items such as money, precious metal and important paperwork kept in the house.
It is worth knowing if you live in a flood risk area in order to make an informed decision about flood risk home insurance and how much cover you need. You can find this information free and instantly online, by entering your property’s postcode into the Government’s flood risk assessment page.
A full flood risk assessment is only worth paying for if you are thinking of developing your property. If you are entering a planning application for your property and live in a flood risk zone, you need to complete a flood risk assessment as part of your application. These kinds of assessments explore the probability of a flood at a specific location, the possible causes of floods in the area and advice on managing flood risk.
For homes in England, this can be done instantly and for free simply by entering property’s postcode and house number on the Government’s long term flood risk assessment page which also includes links to flood risk information and maps for Wales, Scotland and Northern Ireland. This tells you how likely it is that the specific location is to flood in the future, and the factors that could cause or contribute to flooding there, as well as where to get information on preparing for a flood and how to sign up for flood warnings.
The Government portal also provides a map where you can enter your postcode to see a map showing the flood risk from rivers or the sea, or the flood risk from surface water. Use it’s ‘detailed view’ option to see depth, flow speed and flow direction estimates.
Flood Re is a flood risk home insurance scheme, designed to make flood cover more affordable for UK homeowners which has been in place since 4 April 2016.
The Flood Re scheme enables insurers to take on more customers at risk of flooding because the consequences of large claims are shared between insurers. This happens behind the scenes, so customers can compare and purchase home insurance as they would normally.
- Properties must be located within the UK mainland.
- Properties must have a Council Tax band A to H.
- Properties must be built before 1st January 2009. Note: If a property has been demolished and rebuilt before this date, then the new building is still eligible for Flood Re.
- Properties must be used for residential purposes.
- Properties must have an individual premium.
- Leasehold flats with three or less fewer units are eligible.
- The policyholder or their immediate family must live in the home for some or all of the time, or the property must be unoccupied.
- The insurance contract must be in the name of one or more individuals, not companies.
You can find the full eligibility criteria on the Flood Re website.
- Bed and breakfast premises that are paying business rates.
- Contingent buildings policies, such as those held by banks.
- Farm outbuildings.
- Freeholders/leaseholders deriving commercial income by insuring large numbers of properties for a portfolio.
- Housing association’s residential properties.
- Multi-use properties under commercial or private ownership.
- Residential ‘buy to let’ properties that do not meet the criteria specified above.
- Static caravan site owners when they are being used for commercial gain.
- In the case of blocks of residential flats, company houses/flats, and social housing contents only can be covered.
The good news is that the actual transfer of the flood risk element of your policy to Flood Re is done in the background by your insurer. When it comes to working out your eligibility for the scheme, Homeprotect will calculate this for you automatically.
We want to make this process as hassle-free as possible, so we’ll return an individual quote that is specific to your property and we will identify whether you are eligible for Flood Re in a matter of minutes.
There are several online resources which you can visit to get more information on flood risk in your area, namely:
- Flood Free Homes wants all UK houses to be free of risk by 2025.
- National Flood Forum provides support and advice to communities or individuals that have been flooded.
- Know Your Flood Risk works to raise awareness of the risk of flooding from all sources, not just a visible water course such as rivers and seas.
This depends on a large number of factors including how widespread the flood was, how severe the damage caused was, and how many properties were affected is the first variable. After a major flood event, insurance companies often take on additional loss adjusters, but even so the time it can take for you to be visited by one can be longer than you’d like.
Cleaning and drying operations can take many weeks or months depending on the availability of services and how greatly your property has been affected, as well as what your home is made of.
Finally, reinstatement works themselves are also time-consuming. The process of choosing replacement furniture, decoration and fitted units (which you may have originally selected over the course of years) takes time, especially if you are working and have little time to shop around, and then you need to wait for delivery and fitting.
Prefer to SPEAK WITH us?
Our insurance experts are on hand if you have any questions.