homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

Looking for claims reviews? See our claims reviews page.

WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 5,642 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 5,642 reviews

  • I have just changed to Home protect and so far have found the process easy. They offered a good package for the price, of course insurance is only really tested in the event of a claim which one hopes never happens.
    Nigel Norkett ★★★★☆ 20 hours ago
  • It was a wonderful experience with Home Protect today I found the staff member Sue very professional, courteous and patient. She took her time to go through all the necessary policies and explained them very well. It was a great experience … More taking out a buildings insurance policy.
    Brother Jesubon ★★★★★ 2 days ago
  • The representatives I phoned were very helpful. Online, I couldn't get the account set up with satisfactory title, as this is an unoccupied property in the names of the executors.
    All sorted.
    Awaiting printed copy in post for our records
    … More
    Sally Craig ★★★★☆ 3 days ago
  • I have used this insurer for three years. Cover is perfect for my needs. In 2024 I had occasion to discuss my insurance with an adviser. Unlike many other companies I was able to get my advice easily from a human without negotiating chatbots … More or trawling the website for a contact number, only to be faced with an AI answering service. This more than the fact the policy was a great price and very competitive has kept me renewing yearly with them.
    Louise McLelland ★★★★★ in the last week
  • I hadn't heard of Homeprotect before but found them when searching for unoccupied home insurance. I was pleased to find that they were underwritten by a well known large insurance company so I felt confident that my money would be … More well spent.
    The online quote process was very simple and I used their online chat facility to clarify a query I had - no waiting: 15 seconds before someone responded!
    I had to make a phone call at the end to clarify a couple of points but again a very quick response. The agent was extremely helpful and we set up my insurance there and then. Great service, thank you.
    ian Garioch ★★★★★ in the last week

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

woman on laptop next to window

Get a home insurance quote online

Get a quote online in less than 10 minutes*