I recently contacted Home Protect after having trouble completing my quote online. The website wasn’t very reliable—especially when trying to pay through the Compare the Market link, which kept giving me errors about the payment system … More being down.
However, once I got through to a representative on the phone, the experience improved dramatically. The customer service rep was pleasant and helpful, taking the time to answer my questions and guide me through the process. Everything was straightforward and clear once we were speaking directly, and I was able to complete my policy without any further issues. Overall, while the website could use improvement, the customer service team made up for it with their professionalism and efficiently.
Gavin Watkins ★★★★☆ 2 weeks ago Fantastic company who make insurance cover easy. I required a specialist cover due to my home having previously been flood damaged and being in a high risk area, home protect offered me a great policy that was suitable to complete my mortgage … More and the rate was very reasonable, all things considered.
Their customer service is fantastic and always very responsive.
Highly recommended for home and contents insurance.
Kelly Beazer ★★★★★ in the last week It was easy and straightforward enough, I was surprised. I kept waiting for the "get out" that never came. My trusted broker of ten years standing, couldn't even come close to what Homeprotect offers, they wanted three times … More the price for exactly the same thing! Why? Because their "admin fee" and other charges, ate up most of the cost. I'm very very happy with the product and the process.
Robert Paltridge ★★★★★ a week ago I have kept with the same insurance company for a number of years - because, whenever i have asked them a question they have given me a suitable answer, although I have never needed to make a claim. When it comes to renewals, they always … More tell me in advance what the new quote will be - i compare it against the market, and if i find a cheaper quote they will either match it or advise whether it includes all i am currently receiving. You can't ask them to be fairer than that.
David Bowen ★★★★★ a week ago I found the renewal process to be exceptionally straightforward and hassle-free. The pricing was highly competitive, offering great value compared to other options available. The system for specifying protection requirements was both efficient … More and user-friendly, making it simple to ensure all necessary details were accurately captured.
Overall, a smooth and well-structured experience that exceeded expectations
David Greenman ★★★★★ a month ago 
Homeprotect
