After complaining that you had taken an amount out of my account in full
Without by knowledge as I was on auto renew
I had to go through a process for a new policy!
This was eventually dealt with well.
BUT I really think I should have been … More offered a more comprehensive rate before cancelling!
To me you are not looking after existing customers, what a shock it was for me as I am a pensioner!
The lady who helped me renew at a lower cost was helpful!
As I definitely could not afford this 40% rise which you had stuck I my renewal!
sheryl ruggieri
★★★★☆
in the last week
I can’t believe the difference in price with this company compared to my previous insurer.
They have a call centre that I used and the lady I spoke to was a delight. Helpful and patient. Very pleased with myself! And thanks to Martin Lewis … More website also for the list of quotes
D Bulpin
★★★★★
in the last week
I found Home protect on a comparison website. It was at the right price and covered nearly all that i needed. I called up to clarify a few things and I got through straight away. The gentleman I spoke to was very patient with me (I struggle … More to take information in and make it relatable), calm, and thorough. He spent time on the phone with me until I was completely happy. He even called me straight back when we got cut off. For my first time buying contents insurance, I was very pleased to have it ironed out in a way that I could understsnd and move forward in thr knowledge ive got a good deal and happy with the company.
Frances
★★★★★
a day ago
I was so pleased at the service I received from Home protect. I was given all the info needed by the very helpful gentleman on the phone. I think his name was Abdul.
Great service and at a very reasonable price.
I will definitely recommend … More Home Protect Insurance to my friends
Toni Thomson
★★★★★
2 days ago
7 years ago we moved house to our current address and following some surveying issues, Home Protect took control of our claim and arranged for a new septic tank soak away and extensive repair to longstanding internal water damage. Home … More Protect were brilliant in all matters and we have continued to use them and will do so in the future.
Tony Clarke
★★★★★
2 days ago