homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

Looking for claims reviews? See our claims reviews page.

WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 5,409 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 5,409 reviews

  • After complaining that you had taken an amount out of my account in full
    Without by knowledge as I was on auto renew
    I had to go through a process for a new policy!
    This was eventually dealt with well.
    BUT I really think I should have been
    … More offered a more comprehensive rate before cancelling!
    To me you are not looking after existing customers, what a shock it was for me as I am a pensioner!
    The lady who helped me renew at a lower cost was helpful!
    As I definitely could not afford this 40% rise which you had stuck I my renewal!
    sheryl ruggieri ★★★★ in the last week
  • I can’t believe the difference in price with this company compared to my previous insurer.
    They have a call centre that I used and the lady I spoke to was a delight. Helpful and patient. Very pleased with myself! And thanks to Martin Lewis
    … More website also for the list of quotes
    D Bulpin ★★★★★ in the last week
  • I found Home protect on a comparison website. It was at the right price and covered nearly all that i needed. I called up to clarify a few things and I got through straight away. The gentleman I spoke to was very patient with me (I struggle … More to take information in and make it relatable), calm, and thorough. He spent time on the phone with me until I was completely happy. He even called me straight back when we got cut off. For my first time buying contents insurance, I was very pleased to have it ironed out in a way that I could understsnd and move forward in thr knowledge ive got a good deal and happy with the company.
    Frances ★★★★★ a day ago
  • I was so pleased at the service I received from Home protect. I was given all the info needed by the very helpful gentleman on the phone. I think his name was Abdul.
    Great service and at a very reasonable price.
    I will definitely recommend
    … More Home Protect Insurance to my friends
    Toni Thomson ★★★★★ 2 days ago
  • 7 years ago we moved house to our current address and following some surveying issues, Home Protect took control of our claim and arranged for a new septic tank soak away and extensive repair to longstanding internal water damage. Home … More Protect were brilliant in all matters and we have continued to use them and will do so in the future.
    Tony Clarke ★★★★★ 2 days ago

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

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