homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

Looking for claims reviews? See our claims reviews page.

WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 4,893 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 4,893 reviews

  • Thought I would do a review, we have been with home protect for a good number of years now and have found them to be very good at what they do.
    We have had a claim regarding our roof when we had bad winds which broke a good number of slates.
    … More We had no problem with the cover and they paid within 7days of having the works done.
    The team were very good and we have never had any issues with talking to them, even when they are busy they get back to you without having to stay on the phone.
    Our roof is of sound condition now, well done to the staff who assisted myself with the claim, very helpful honest and courteous.
    Thanks & Well Done 100%
    Jim Welsh
    james welsh ★★★★★ a day ago
  • What can I say, The level of understanding and compassion regarding my difficult situation where outstanding. Other companies I approached didn't even come close. The agent took his time with me and was very patient. Having High functioning … More autism and ADHD is very challenging and difficult at the best of times. I felt relaxed and the agent went through things and explained the policy with a calm and steady pace for me to understand it. By the end of the call, I felt as if a big weight had been lifted from my shoulders. Great level of cover.
    Rino Cavallaro ★★★★★ a month ago
  • Fantastic service, I was unable to get a standard insurance quote. However Home protect were able to provide a quote rapidly and at a reasonable price.
    They removed a huge amount of worry and stress and the process was simple and easy online.
    … More
    Thank you Homeprotect. Highly recommend this insurance company
    K m CHELL ★★★★★ a month ago
  • So far so good, their policy started today. I can only go by the joining experience which was very smooth and trouble-free. The website was very explanatory when it came to the insurance product and all the necessary policy details. All … More managed in the online dashboard, so I'm happy.
    Aaron Fernandes ★★★★★ a month ago
  • I recently arranged unoccupied property insurance through Homeprotect following a bereavement and the probate process. The online application was straightforward, the cover options were clear, and the pricing was significantly more competitive … More than my previous renewal. The policy suited our needs well, with sensible cover for an empty property being prepared for sale. Overall, an efficient and professional experience at a time when clarity and value were important.
    I highly recommend Homeprotect for specialist empty property cover.
    High Expectations ★★★★★ 2 months ago

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

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