Review for online quote and purchase only - not had to engage with customer services or make a claim.
Offered competitive price for unoccupied home insurance. Easy to navigate their website and cover included in the quote was clearly set … More out. Comms by email were clear, straightforward and welcoming - another bonus is not been bombarded with additional marketing rubbish after initial contact. Very easy process.
L W ★★★★★ in the last week I recently took out a second buildings insurance policy and was really impressed with the overall service. The advisor I spoke to was friendly, knowledgeable, and made the process smooth and straightforward. Everything was explained clearly, … More and I felt confident in the cover I was getting.
My only criticism is that the call to go through the terms and conditions took around 40 minutes. While I understand the importance of covering everything in detail, it would be helpful if the full T&Cs could also be sent via email so they can be reviewed at my own leisure.
That said, I’m happy with the outcome and appreciate the professional and thorough service.
Chris ★★★★★ a month ago Very competitive pricing. I haven’t had to use for a claim but the quote process and subsequent renewal was simply and competitive. My premium actually went down this year, the only household expense to go in a positive direction! Highly … More recommend.
Rachel Oates ★★★★★ a month ago Well from start to finish everything was explained before I decided to go ahead with the insurance. They went over everything in detail and I was asked how I wanted the policy, I told him what I wanted and I was told that that was no problem. … More I received an email with all the documents to look over and I had 14 days to make up my mind and to make any changes. A direct debit was set up there and then. Easy and complete satisfaction with everything I was told. A big thank you as now my mind is at rest.
David Browning ★★★★★ 3 weeks ago I did a comparison for buildings insurance, they were competitive and offered a number of add ons included in the price. The only paid extra add on was legal cover. I completed the application and this was accepted. The policy documents … More were sent through almost immediately. I'm very satisfied with it.
Johnny Lynch ★★★★★ a week ago 
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