I have been with Homeprotect for several years. Each year the premium is increased, but this is still good value considering the level of cover. I have made a claim for the first time this year. This was dealt with swiftly with a visit … More from a helpful person to sort out the payment. The premium has increased, but not significantly, considering a claim has been made. Very fair treatment in my opinion.
Pamela Thomas ★★★★★ 2 weeks ago I have renewed my insurance with home protect for I think the fourth year now. The process is very easy and when speaking to one of the team they are always very friendly and polite. None of us like paying the cost of insurance (hence the … More 4 star) but when comparing my quote was very fair and less than last year. I have fortunately never had to claim but my experience with Home Protect has been very good to date.
Tim Cox ★★★★☆ a month ago Your representative was great she really listened & got us a great price. She was friendly but professional & I felt at ease dealing with her. The policy came in the next day post fantastic service. Highly recommend.
Debsey 1 ★★★★★ a month ago I recently contacted Home Protect after having trouble completing my quote online. The website wasn’t very reliable—especially when trying to pay through the Compare the Market link, which kept giving me errors about the payment system … More being down.
However, once I got through to a representative on the phone, the experience improved dramatically. The customer service rep was pleasant and helpful, taking the time to answer my questions and guide me through the process. Everything was straightforward and clear once we were speaking directly, and I was able to complete my policy without any further issues. Overall, while the website could use improvement, the customer service team made up for it with their professionalism and efficiently.
Gavin Watkins ★★★★☆ a month ago Very easy to renew my policy. Unfortunately, my automatic renewal failed. Due to my debit card being changed.
The quote they offered was competitive with others I had checked and I contacted them by phone to renew my policy.
I would be … More happy to use them again next year as long as their policy is not too expensive..
Anthony Foster ★★★★★ a month ago 
Homeprotect
