homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

Looking for claims reviews? See our claims reviews page.

WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 5,085 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 5,085 reviews

  • When I had access to the policy document I discover that it was different from the requirements I had entered into the scraping site and I had to call homeprotect and pay an additional premium. They couldn’t tell me why the cover was different … More and weren’t really interested ! Hopefully AXA will be better if we actually have a claim.
    Fiona & Chris Pleasant ★★★☆☆ a day ago
  • Home and building insurance
    Covers everything I asked for, plus extras.
    All at a reasonable monthly cost, have never had to claim from them, but trusting they’ll be efficient and fair if I ever should need to.
    Cathie Aitken ★★★★★ 3 days ago
  • Simple, easy process with clear guidance and support. Information sent afterwards, including policies and how to log in was quick and easy to navigate. Liked the fact there was a welcome letter from the CEO too. Thank you.
    Angelique Armstrong ★★★★★ 3 days ago
  • I cannot offer any review as i have not needed yo make any claim against my household insurance. But I can state that my renewal was seamless, painfree, and good value against comparison sites. I think being a loyal customer really pays … More off.
    Audrey Yeung ★★★★★ in the last week
  • I needed to sort new home insurance quickly that would cover me whilst building work took place on my property. HomeProtect were so helpful when I rang talking me through all the queries I had. Once I was ready to proceed, it was then so … More quick and easy to get a quote and purchase through their website. Hopefully we will never need to claim but from my experience so far I feel reassured that we are well protected and highly recommend HomeProtect to anyone in a similar situation.
    Boo234 ★★★★★ in the last week

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

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