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Policy booklets
and other key documents
View and download the following key documents (all PDF files):
- The policy booklets which set out all the general terms and conditions that apply to your HomeProtect home insurance policy and optional extras
- The Insurance Product Information Documents (IPIDs) summarise the key levels of cover and restrictions that apply
- The Important Information About Our Insurance Services document provides details of who regulates HomeProtect and how to complain or cancel your policy
To get the latest version of your policy documents - including your policy schedule - please log in to our documents portal.
Buildings and Contents
Current product
These documents apply if you bought your policy for the first time from 28th September 2020 or renewed your policy from 25th October 2020
Previous product
These documents apply if you bought your policy for the first time between 1st February 2020 and 27th September 2020 or renewed your policy between 25th March 2020 and 24th October 2020
- Insurance Product Information Document
- Policy booklet
- Important Information About Our Insurance Services
For earlier versions of our home insurance product, please visit our policy booklet archive.
Optional extras
Basic Legal Expenses and Basic Home Emergency
Full Legal Expenses and Full Home Emergency
for owner-occupiers of UK residential property
Full Legal Expenses and Full Home Emergency
for owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes
Full Legal Expenses and Full Home Emergency
for landlords
Key Protection
Other documents
Payment by Direct Debit
If you choose to pay by Direct Debit please read the following document which helps explain how your Direct Debit agreement works.
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