Policy booklet

Download the policy booklets for HomeProtect home insurance

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policy bookletThe booklets set out all the terms and conditions that apply to your HomeProtect Defaqto 5 Star rated home insurance policy.

Buildings and Contents

Please select the following policy booklet, based on whether you are a new or renewing customer and when you purchased the policy:

New customers

Renewing customers

Basic Legal Expenses and Basic Home Emergency cover

For previous policy booklet versions, please visit our policy booklet archive.

Upgraded cover options

Notice to policy holders – Upgraded cover options (From 1 January 2018) (PDF)

  • For residential landlords (PDF)
    This booklet covers our additional cover options – legal expenses, rent guarantee, home emergency and key protection cover (if you have selected any or all of these products).

Printed documents

You can opt to pay to receive your personal policy schedule paperwork by post. This will include:

  1. An introductory letter. Approx 1 piece of paper.
  2. Policy schedule – Detailing the insured property, the building and contents, people living at the address and the phone number to call in the event of a claim. Approx 3 pieces of paper.
  3. Exclusions statement – Detailing any exclusions for your particular policy. Approx 1 piece of paper.

The full Policy Wording PDF will NOT be sent to you by post. You will be able to view and print a copy of the full policy wording booklet (above) online whenever you need to.

Important information

Payment by Direct Debit

If you choose to pay by Direct Debit please read the following document which helps explain how your Direct Debit agreement works.

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