Policy booklet

Download the policy booklets for HomeProtect home insurance

Get a quote! Retrieve your quote

Buildings and Contents

policy bookletThese booklets set out all the general terms and conditions that apply to your HomeProtect Defaqto 5 Star rated home insurance policy. The dates below relate to when the policy was purchased or renewed:

New customers

Renewing customers

For previous policy booklet versions, please visit our policy booklet archive.

If you'd like to review your Insurance Product Information Documents, they can be found here.

Basic Legal Expenses and Basic Home Emergency cover

Upgraded cover options

Notice to policy holders – Upgraded cover options (From 1 January 2018) (PDF)

  • For residential landlords (PDF)
    This booklet covers our additional cover options – legal expenses, rent guarantee, home emergency and key protection cover (if you have selected any or all of these products).

Important information

For details of who regulates HomeProtect and how to complain or cancel your policy:

If your Direct Debit is managed by Premium Credit Ltd (PCL):


Payment by Direct Debit

If you choose to pay by Direct Debit please read the following document which helps explain how your Direct Debit agreement works.

If your Direct Debit is managed by Premium Credit Ltd (PCL):


Approved locks

Prefer to talk to us?

Our friendly team can answer your questions

0330 660 1000 9am - 8pm Monday-Friday
9am - 1pm Saturday