Policy booklet
Download the policy booklets for HomeProtect home insurance
Get a quote! Retrieve your quoteBuildings and Contents
These booklets set out all the general terms and conditions that apply to your HomeProtect Defaqto 5 Star rated home insurance policy. The dates below relate to when the policy was purchased or renewed:
New customers
- From 1st February 2019 (PDF)
Renewing customers
- From 1st October 2018 (PDF)
- From 25th March 2019 (PDF)
For previous policy booklet versions, please visit our policy booklet archive.
If you'd like to review your Insurance Product Information Documents, they can be found here.
Basic Legal Expenses and Basic Home Emergency cover
Upgraded cover options
For owner-occupiers of UK residential property
This booklet covers our additional cover options – legal expenses, home emergency and key protection cover (if you have selected any or all of these products).
For owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes
This booklet covers our additional cover options – legal expenses, home emergency and key protection cover (if you have selected any or all of these products).
For residential landlords
This booklet covers our additional cover options – legal expenses, rent guarantee, home emergency and key protection cover (if you have selected any or all of these products).
Important information
For details of who regulates HomeProtect and how to complain or cancel your policy:
If your Direct Debit is managed by Premium Credit Ltd (PCL):
Otherwise:
Payment by Direct Debit
If you choose to pay by Direct Debit please read the following document which helps explain how your Direct Debit agreement works.
If your Direct Debit is managed by Premium Credit Ltd (PCL):
Otherwise:
Approved locks
Prefer to talk to us?
Our friendly team can answer your questions
0330 660 1000
9am - 8pm Monday-Friday
9am - 1pm Saturday