Policy booklet

Upgraded cover options

Notice to policy holders – Upgraded cover options (From 1 January 2018) (PDF)

• For owner-occupiers of UK residential property (PDF)
  This booklet covers our additional cover options – legal expenses, home emergency and key protection cover (if you have selected any or all of these products).

• For owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes (PDF)
  This booklet covers our additional cover options – legal expenses, home emergency and key protection cover (if you have selected any or all of these products).

• For residential landlords (PDF)
  This booklet covers our additional cover options – legal expenses, rent guarantee, home emergency and key protection cover (if you have selected any or all of these products).

Printed documents

You can opt to pay to receive your personal policy schedule paperwork by post. This will include:

1. An introductory letter. Approx 1 piece of paper.
2. Policy schedule – Detailing the insured property, the building and contents, people living at the address and the phone number to call in the event of a claim. Approx 3 pieces of paper.
3. Exclusions statement – Detailing any exclusions for your particular policy. Approx 1 piece of paper.

The full Policy Wording PDF will NOT be sent to you by post. You will be able to view and print a copy of the full policy wording booklet (above) online whenever you need to.

Important information

• Important Information About Our Insurance Services (PDF)
  This document provides details of who regulates HomeProtect and how to complain or cancel your policy.
• Insurance Approved Locks

Payment by Direct Debit

If you choose to pay by Direct Debit please read the following document which helps explain how your Direct Debit agreement works.

• Direct Debit – pre-contractual explanations (PDF)