Landlords home emergency cover

24/7 access to the help you need in an emergency
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landlord home emergency cover

Landlords home emergency cover protects you against the cost of call-out charges, labour, parts, and materials – as well as emergency alternative accommodation for your tenants (up to a certain limit) – if the property becomes unsafe or uninhabitable as a result of a home emergency such as leaking pipes, heating or electrical system breakdowns, drainage problems, and vermin and security issues.

Landlord home emergency cover is an upgrade option on your policy – just select it on the ‘Your quote’ page when you get a quote for landlord insurance.

Assistance 24 hours a day, 365 days a year

Emergency assistance will be provided 24 hours a day, 365 days a year (yes, including Christmas Day!) for:

  • Burst pipes or sudden leakage.
  • Failure of your domestic water mains or electricity supply.
  • Blocked drains or sewers.
  • An inoperable toilet where there is only one toilet at the property (excluding Saniflow units).
  • Failure of or damage to your property’s locks, doors or windows.
  • An infestation of pests.

If your tenant rings you with any of these, just call our emergency helpline with your policy details and we’ll handle the rest! And with HomeProtect landlord emergency assistance cover there’s no limit on the amount of callout time per year.

There are some exclusions and limits to the cover: check our latest policy booklet for details.


Are you a residential landlord?

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How to get Landlords home emergency cover for less

There are discounts available on the cost of Landlord home emergency cover if you buy it at the same time as Landlords legal expenses and/or Landlords rent guarantee policy upgrades.

What to do if there’s a home emergency at your rental property

Step 1: Keep calm and tell your tenants to get to a place of safety if necessary.

Step 2: Locate your home insurance documents: you will need to give us your policy number.

Step 3: Call the 24/7 emergency helpline on 0330 660 0660. (Tip: keep this in your mobile phone in case your tenants call you when you’re away from home.)

The cover offered, particularly as a landlord, is outstanding. The cost is highly competitive and the reminders in advance of the renewal date are a great help. - Trustpilot Tuesday, 19 September 2017

Find out the cost of landlords insurance with home emergency cover

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Satisfied customers

The cover offered, particularly as a landlord, is outstanding. The cost is highly competitive and the reminders in advance of the renewal date are a great help. We have found that staff who answer the telephones are well informed, friendly and helpful. We wouldn't go anywhere else. Trustpilot, 19 September 2017
Use home protect for home and landlord insurance, no issues with either. Trustpilot, 18 February 2017
Very easy site to use to get your quote, so much so i took out two policies in a matter of days. Very competitive on price too. I would definitely recommend. Trustpilot, 26 January 2017