FAQs

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How do I find out what excess I will need to pay towards a claim?


There is a minimum standard excess of £100.

To help reduce your premium by up to 30%, you can opt at the time of purchase to pay a voluntary excess in the event of a claim. You can choose to set the voluntary excess somewhere between £50 and £900.

There are also separate excesses for flooding, subsidence/landslip/heave, escape of oil and escape of water claims.

Please check your Policy schedule to find out what excesses you chose at the time of purchasing your policy.

You can view and download your own Policy Schedule.

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