Compulsory and voluntary excesses are the amount you pay towards a successful claim.
Compulsory excesses vary depending on the section of cover you’re claiming under and the type of claim you’re making. If you make a claim under both buildings cover and contents cover, both sections will apply.
If you chose to include voluntary excesses when buying your policy, they are paid together with any compulsory excesses for the section of cover you’re claiming under.
You can find your excess amounts in your policy documents.