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Insurance Product Information Documents
Download the Insurance Product Information Documents for your cover using the links in the page below.
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These Insurance Product Information Documents (IPIDs) set out key levels of cover and restrictions that apply to the cover you have chosen:
Buildings and Contents
New customers
- Purchased between 1st February 2019 and 31st January 2020 (PDF)
- Purchased between 1st February 2020 and 27th September 2020 (PDF)
- Purchased from 28th September 2020 (PDF)
Renewing customers
- Renewed between 25th March 2019 and 24th March 2020 (PDF)
- Renewed between 25th March 2020 and 24th October 2020 (PDF)
- Renewed from 25th October 2020 (PDF)
Basic Legal Expenses and Basic Home Emergency cover
New customers
Renewing customers
Upgraded cover options
Key protection
- Key protection (PDF)
Full Legal Expenses and Full Home Emergency
For owner-occupiers of UK residential property
New customers
- Purchased before 1 November 2019 (PDF)
- Purchased between 1 November 2019 and 30 December 2019 (PDF)
- Purchased from 31 December 2019 (PDF)
Renewing customers
- Renewed before 1 November 2019 (PDF)
- Renewed between 1 November 2019 and 15 January 2020 (PDF)
- Renewed from 16 January 2020 (PDF)
For owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes
New customers
- Purchased before 1 November 2019 (PDF)
- Purchased between 1 November 2019 and 29th March 2020 (PDF)
- Purchased from 30th March 2020 (PDF)
Renewing customers
- Renewed before 1 November 2019 (PDF)
- Renewed between 1 November 2019 and 26th April 2020 (PDF)
- Renewed from 27th April 2020 (PDF)
For residential landlords
New customers
- Policy purchased before 1 November 2019 (PDF)
- Purchased between 1 November 2019 and 30 December 2019 (PDF)
- Purchased from 31 December 2019 (PDF)