Insurance Product Information Documents

These Insurance Product Information Documents (IPIDs) set out key levels of cover and restrictions that apply  to the cover you have chosen:

• Buildings and/or Contents cover IPID  (PDF)
• Basic Legal Expenses and Basic Home Emergency IPIDs (PDF)

If you'd like to review your full policy wording your policy booklets can be found here.

Upgraded cover options

For owner-occupiers of UK residential property IPIDs

This Insurance Product Information document covers our additional cover options: legal expenses, home emergency and key protection cover (if you have selected any of these products).

New customers

• Policy purchased before 1 November 2019 (PDF)
• Policy purchased between 1 November 2019 and 30 December 2019 (PDF)
• Policy purchased from 31 December 2019  (PDF)

Renewing customers

• Renewed before 1 November 2019 (PDF)
• Renewed between 1 November 2019 and 15 January 2020 (PDF)
• Renewed from 16 January 2020 (PDF)

For owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes IPIDs

This Insurance Product Information document covers our additional cover options: legal expenses, home emergency and key protection cover (if you have selected any of these products).

New and renewing customers

• Policy purchased before 1 November 2019 (PDF)
• Policy purchased from 1 November 2019 (PDF)

For residential landlords IPIDs

This Insurance Product Information document covers our additional cover options – legal expenses, rent guarantee, home emergency and key protection cover (if you have selected any or all of these products).

New customers

• Policy purchased before 1 November 2019 (PDF)
• Policy purchased between 1 November 2019 and 30 December 2019 (PDF)
• Policy purchased from 31 December 2019 (PDF)

Renewing customers

• Renewed before 1 November 2019 (PDF)
• Renewed between 1 November 2019 and 15 January 2020  (PDF)
• Renewed from 16 January 2020 (PDF)