Insurance Product Information Documents

These Insurance Product Information Documents (IPIDs) set out key levels of cover and restrictions that apply  to the cover you have chosen:

Buildings and Contents

New customers

• Purchased between 1st February 2019 and 31st January 2020 (PDF)
• Purchased between 1st February 2020 and 27th September 2020 (PDF)
• Purchased from 28th September 2020 (PDF)

Renewing customers

• Renewed between 25th March 2019 and 24th March 2020 (PDF)
• Renewed between 25th March 2020 and 24th October 2020 (PDF)
• Renewed from 25th October 2020 (PDF)

Basic Legal Expenses and Basic Home Emergency cover

New customers

• Purchased before 30th March 2020 (PDF)
• Purchased from 30th March 2020 (PDF)

Renewing customers

• Renewed before 27th April 2020 (PDF)
• Renewed from 27th April 2020 (PDF)

Upgraded cover options

Key protection

• Key protection (PDF)

Full Legal Expenses and Full Home Emergency

For owner-occupiers of UK residential property

New customers

• Purchased between 1 November 2019 and 30 December 2019 (PDF)
• Purchased from 31 December 2019  (PDF)

Renewing customers

• Renewed between 1 November 2019 and 15 January 2020 (PDF)
• Renewed from 16 January 2020 (PDF)

For owners of UK holiday homes, B&Bs, unoccupied and weekend/weekday homes

New customers

• Purchased between 1 November 2019 and 29th March 2020 (PDF)
• Purchased from 30th March 2020 (PDF)

Renewing customers

• Renewed between 1 November 2019 and 26th April 2020 (PDF)
• Renewed from 27th April 2020 (PDF)

For residential landlords

New customers

• Purchased between 1 November 2019 and 30 December 2019 (PDF)
• Purchased from 31 December 2019 to 4 December 2020 (PDF)
• Purchased from 5 December 2020 (PDF)

Renewing customers

• Renewed between 1 November 2019 and 15 January 2020  (PDF)
• Renewed between 16 January 2020 and 31 December 2020 (PDF)
• Renewed from 1 January 2021 (PDF)