homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

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WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 5,346 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 5,346 reviews

  • I recently received an email regarding an administrative error on my flood cover, and I was genuinely impressed by how Homeprotect handled it. Instead of sweeping it under the rug, they proactively reached out, owned up to the mistake, … More and set up a brand new 12-month policy under the Flood Re scheme at no extra cost.
    Not only did they keep my payments the same, but they also significantly lowered my flood excess to £250. This level of transparency, accountability, and customer-first attitude makes them a company you can truly trust. Highly recommended!
    Xiangyang-Sunny LI ★★★★★ in the last week
  • I called HomeProtect as I had read some of their material and it seemed they were offering a much better insurance for an empty property that those I was already with.
    This certainly proved to be the case. What was a great experience too
    … More was the care Mohammed and others on the underwriting team took to ensure that I knew what is covered, what could be added on and at what price and what was exempt on an empty property. I was really impressed - and the price was very good too. I wish I had known of the service HomeProtect offers years ago!
    Joan Rogers ★★★★★ in the last week
  • Used homeptotect for around 3 to 4 years running..the prices never go up as with some firms ..such good fair prices and clear information..incentives with cash back of up.to £15...customer service efficient friendly with no extra hassle..for … More these reasons I will use home protect again to Insure my home ..thank you
    Katrina Pougher ★★★★★ 2 days ago
  • Best price for the full insurance we wanted. Easy to arrange and download all documents. Renewal price was the same; which was not usual in our experience with other companies. Renewal was flagged up well in advance in case we wanted to … More go elsewhere. Renewal was also automatic after this time because we just continued with existing. New documents also easy to download. Altogether a pleasant (as much as insurance can be) continued transaction.
    Richard Narrowseas ★★★★★ 3 days ago
  • I found Home Protect on a Price Comparison Site and not only was it the Best Value for Money, The Cover is comprehensive with several options and the Service was fantastic. Super easy to sign-up with and Friendly and Kind Organisation. … More
    Randy Swain-Johnson ★★★★★ in the last week

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

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