I recently contacted Home Protect after having trouble completing my quote online. The website wasn’t very reliable—especially when trying to pay through the Compare the Market link, which kept giving me errors about the payment system … More being down.
However, once I got through to a representative on the phone, the experience improved dramatically. The customer service rep was pleasant and helpful, taking the time to answer my questions and guide me through the process. Everything was straightforward and clear once we were speaking directly, and I was able to complete my policy without any further issues. Overall, while the website could use improvement, the customer service team made up for it with their professionalism and efficiently.
Gavin Watkins ★★★★☆ a week ago It was easy and straightforward enough, I was surprised. I kept waiting for the "get out" that never came. My trusted broker of ten years standing, couldn't even come close to what Homeprotect offers, they wanted three times … More the price for exactly the same thing! Why? Because their "admin fee" and other charges, ate up most of the cost. I'm very very happy with the product and the process.
Robert Paltridge ★★★★★ in the last week I have kept with the same insurance company for a number of years - because, whenever i have asked them a question they have given me a suitable answer, although I have never needed to make a claim. When it comes to renewals, they always … More tell me in advance what the new quote will be - i compare it against the market, and if i find a cheaper quote they will either match it or advise whether it includes all i am currently receiving. You can't ask them to be fairer than that.
David Bowen ★★★★★ in the last week I found the renewal process to be exceptionally straightforward and hassle-free. The pricing was highly competitive, offering great value compared to other options available. The system for specifying protection requirements was both efficient … More and user-friendly, making it simple to ensure all necessary details were accurately captured.
Overall, a smooth and well-structured experience that exceeded expectations
David Greenman ★★★★★ a month ago I have renewed my insurance with home protect for I think the fourth year now. The process is very easy and when speaking to one of the team they are always very friendly and polite. None of us like paying the cost of insurance (hence the … More 4 star) but when comparing my quote was very fair and less than last year. I have fortunately never had to claim but my experience with Home Protect has been very good to date.
Tim Cox ★★★★☆ a month ago 
Homeprotect
