homeprotect reviews

Read reviews about Homeprotect from our customers

We aim to deliver the best possible service to all our customers and are highly rated across several review sites – read our ratings and customer reviews below.

Looking for claims reviews? See our claims reviews page.

WE’RE RATED EXCELLENT ON TRUSTPILOT

Homeprotect is rated Excellent on Trustpilot, with more than 20,000 customer reviews, read our reviews below:

read our reviews.io reviews

89% of reviews.io customers say they would recommend us, and we’re rated 4.5/5 stars, see our reviews below:

READ OUR GOOGLE REVIEWS

Homeprotect is rated 4.4/5 on Google, see our reviews below:

Homeprotect IconHomeprotect

4.4 4,963 reviews

Homeprotect IconHomeprotect

CI Tower St George's Square, New Malden

4.4 4,963 reviews

  • I had a complex situation having a main residence with a lodger and a separate building on our land which is let to tenants. I tried other companies who could t seem to grasp what I needed. When I rang Homeprotect and spoke to their lady … More advisor she wasn’t fazed, took me carefully and clearly through reflecting back to check she was understanding, whilst showing great humour and patience. She made it such a smooth process. The confirming quote came through quickly and I was able to click and pay. Easy, Peasy.
    michael smith ★★★★★ in the last week
  • The whole experience was simple, straight forward and easy to complete taking only a few minutes of my time. I was kept informed of progress throughout the process and my documentation arrived quickly.
    Martin Usherwood ★★★★★ 3 days ago
  • I have a clay lump 200 year old cottage and many insurers will not cover these old places without huge extra costs but Home protect do and that is why we have stayed with them for the past 5 years at least, add into that the great value … More as it should be a win win. I say should be as to date we have never made a claim so can't honestly say what the process if like but reviews from others are good. Just hope we never have to claim, fingers crossed!
    Derek Cross ★★★★★ in the last week
  • After receiving my renewal price and updated contract pack I then looked around to test the market. Truth be told my renewal price and cover were way better than anyone else was offering. Happy to renew and to recommend.
    David Richardson ★★★★★ in the last week
  • Had to delay renewal of my contract by a few days, and the procsss was simple and straight forward with one of their online agents. The contract details are presented clearly and thry offer decent prices for the whole year round. I would … More recommend this service to a potential buyer or if you are thinking of switching. And I'll be staying with Home Direct indefinitely!
    Tough Puppy ★★★★★ a week ago

74% Saved money when they switched to Homeprotect*

*Survey data of 1,281 buying customers from 4th November to 2nd December 2025

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