Home Insurance FAQs
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What does Buildings Insurance Cover?
What does HomeProtect buildings insurance cover?
It covers the main structure of your home. If it were to subside, burn down or be damaged or destroyed by extreme weather, your policy covers the costs of rebuilding or repair. It also covers any permanent fixtures in your home like built-in wardrobes, fitted carpets, kitchen surfaces, taps, basins, baths and showers.
HomeProtect Buildings Insurance also covers outbuildings, boundary walls, gates, pools, drives and paths as standard (with only a few exclusions - please see the policy document for full details). It will also cover the cost of suitable temporary alternative accommodation should your home be uninhabitable following a claim.
What sort of things are NOT covered by my buildings insurance?
The Buildings insurance policy does not include damage caused by DIY disasters, unless you buy Full Accidental Damage cover. Loss or damage to domestic fixed fuel-oil tanks, swimming pools, tennis courts, drives, footpaths, patios and terraces, walls, gates and fences are NOT covered, unless the building is also affected at the same time by the same event. Please see the HomeProtect policy document for details of all exclusions and cover limits that apply to buildings insurance.
What’s the difference between buildings insurance and contents insurance?
Buildings insurance covers the structure of the home together with its fixtures and fittings: it covers the cost of repair or rebuilding after fire or weather damage for instance. Contents insurance covers the contents of your home, the possessions you would take with you if you moved house.
Are front door locks covered?
Front doors locks are considered part of the building so are covered for any claim arising from a risk we cover. HomeProtect home contents insurance policies also protect you against up to £750 of the cost of replacing security features if your keys are stolen.
What type of barn do you insure?
There are three main types of barn conversions in the UK: box construction barns, cruck framed barns, post and truss barns. We are able to provide insurance cover for all three. Even if your property does not fall into one of these categories, we can most likely offer you a quote for buildings and/or contents cover. Use the online quote service to get started, or contact our Customer Services team with any questions.
How much is building and contents insurance?
The cost of a buildings and contents insurance policy varies depending on the size, location and type of your property. The cost also varies depending on how much cover you take out, whether you opt to pay a little more to reduce your excess and whether you opt to buy any of the additional cover options such as home emergency cover or legal expenses cover. Find out how much your buildings and contents insurance costs by getting a quick and easy quote online from HomeProtect
Can I insure my building which is divided up into several leasehold flats?
Yes, we can cover properties which are divided up into up to six leasehold flats. We will need to know details about each property to be able to provide a quote.
Is damage by pets covered?
There is no cover under HomeProtect home insurance policies for pet damage caused to buildings or contents. Pets are defined as 'domestic animals kept for companionship, excluding dangerous dogs defined in the Dangerous Dogs Act (1991)'.
HomeProtect buildings insurance policies cover you for impact damage caused wild animals, and if you have full accidental damage buildings cover, you are also protected against damage caused by vermin.
I have Buildings cover excluding optional Accidental damage what does this mean?
What this means is that you have not upgraded to our optional Full Accidental Damage cover, therefore your policy covers you for the Basic Accidental Damage cover, which provides accidental damage cover for windows, double glazing, ceramic hobs and underground services.
Are satellite dishes covered by buildings insurance?
Loss and damage to satellite dishes are not covered by the policy. However, if the satellite equipment causes damage to the building, then the building damage will be covered.
How can I calculate the rebuild cost of my renovated property?
Consulting a chartered surveyor is the surest way to receive an accurate rebuild cost. In fact, if your home is using non-standard construction materials or you are renovating a listed building then you will need to do this. That said, for standard construction houses, you can use the free online BCIS Rebuild calculator
Are solar panels covered by buildings insurance?
Yes, solar panels are covered unless your policy schedule states otherwise as long as they are owned by you, or you are legally responsible for them and attached to the property. Find out more about our cover for cover for solar panels.