
UNOCCUPIED HOUSE INSURANCE
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- Homeprotect works in partnership with GoCompare
- Wide range of reasons for unoccupancy covered including probate, renovation & more.
- Underwritten by Axa Insurance.
RELY ON HOMEPROTECT TO PROTECT YOUR EMPTY PROPERTY
Unoccupied home insurance provides cover for properties empty for more than 30 days. The price of cover is determined by a range of factors such as the rebuild cost of the property, its location, security, and the reason it’s empty. Unoccupied home insurance may even be a requirement from your mortgage provider, as unoccupied properties tend to be more susceptible to fire and other hazards. Find out more about why an empty home is riskier in our guide.
WHO DOES UNOCCUPIED HOME INSURANCE COVER?
Examples of the most common types of customers purchasing home insurance for unoccupied homes include:
Landlords
- Short-term solution – Did you know landlords need to declare when they are between tenants as it could affect their cover? Empty home insurance can protect the property and landlord during this period.
- Preparing an empty house for new tenants – There can often be plenty of work required to prepare a property – and this can delay tenants moving in.
- Between tenants – Empty property insurance is useful when there are admin tasks that delay new tenants moving into a home, including advertising, interviewing and viewings.
Homeowners
- Probate – If a homeowner passes away, empty house insurance may be needed if their estate is left unoccupied for an extended period during the probate process.
- Long-term illness – Homeowners who are taken ill and treated elsewhere for an extended period, may consider home insurance for an unoccupied house.
- Pending sale – Moving home is a complicated process, with buying and selling dates not always aligning.
- Home renovations – Homeowners may need to make significant structural changes to the property that may last over 30 days.
- Extended holiday or sabbatical – Homeowners may seek vacant property insurance if find themselves vacating a property due to holidays, work trips and more.

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Additional Cover Options
Accidental Damage
The Homeprotect policy includes the option of Basic Accidental Damage, which covers electrical home entertainment equipment (such as desktop computers and monitors, DVD and Blu-Ray players, gaming consoles, home cinema systems, sound systems and TVs) up to £1,500 per claim. An upgrade …
Legal expenses cover
The insurance policy includes Basic Legal Expenses cover which provides up to £25,000 for legal fees you may face for disputes associated with your home; such as ownership of the insured property; and the sale or purchase of the insured property. You can upgrade to Full Legal Expenses cover.
Home emergency cover
The insurance policy includes Basic Home Emergency cover which provides cover for common home emergencies including burst pipes; failure of the domestic power supply (gas or electricity); and removal of pests or vermin. You can upgrade to Full Home Emergency to include cover for roof …
What’s covered by UNOCCUPIED HOME insurance?
Unoccupied home insurance cover varies depending on whether the property is empty on a short term of long term basis.
Short term unoccupancy
If the property is usually occupied but is left unoccupied for between 31 and 180 days, then you typically get all the cover of our standard policy terms, but with exception of certain exclusions, see what is and isn’t covered below:
What’s included?
Quick home emergency response times
Have a home emergency, such as electricity failure, faulty locks or vermin infestation? With the 24/7 Home Emergency cover, which we provide as standard, you can typically get an engineer at your home within four hours. And if you’re worried about an uncontrollable leak in your home, we aim to have an emergency plumber to you within two hours.
Extreme weather conditions may extend response time. Policy terms and claim limits apply.
5 star rated buildings cover
Our building insurance has been given the highest rating by independent financial research companies, Defaqto and Moneyfacts.
Repair guarantee
Any buildings work we undertake is guaranteed for 24 months following a claim and any contents repair work we undertake is guaranteed for 12 months.
New for old
Where we replace an item, we will do our best to meet the original specification on a ‘new for old’ basis. If we can’t find an exact replacement, we’ll offer you a suitable alternative, or a full cash settlement.
Legal advice
We provide Legal Protection cover as standard, giving you access to telephone legal advice on any personal legal issue, under the laws of the UK, any European Union country, the Isle of Man, Channel Islands, Switzerland and Norway.
What isn’t included?
Escape of water incidents during the period: 1 October – 1 April (inclusive).
Theft incidents, unless all security features (e.g. locks and alarms) included in your property are maintained in good working order and in full operation.
Claims involving money and high risk items (e.g. jewellery).
Damage cause gradually, or by wear and tear, or by failure to fix a known issue.
Faulty design or poor workmanship.
Damage caused by pets.
The cost of repairing or replacing items following a mechanical or electrical fault.
Lost items.
Long term unoccupancy
If the property is not usually occupied, or is left unoccupied for more than 180 days, there are two levels of cover. Basic cover is available online. Extended cover is available over the phone, via referral to our underwriting team. The following table compares what sort of insured events are covered:
Insured loss | Basic cover (available online) | Extended cover (call for quote) |
---|---|---|
Fire, Lightning, Earthquake, Explosion, Aircraft or other flying devices (FLEEA) | ✔ | ✔ |
Liability to the public | ✔ | ✔ |
Escape of Water or oil | ✖ | ✖ |
Accidental damage | ✖ | ✖ |
Storm or flood | ✖ | ✔ |
Subsidence or tree roots | ✖ | ✔ |
Theft (including attempted theft) | ✖ | ✔ |
Malicious damage | ✖ | ✔ |
Collisions with wild animals or vehicles | ✖ | ✔ |
Aerials & falling objects | ✖ | ✔ |
Damage by emergency services | ✖ | ✔ |
Looking for more cover? Give us a call on 0330 660 1000 to talk to our team about extended cover.
UNOCCUPIED HOME Insurance Cover Levels
The following cover levels apply for both short and long-term unoccupancy:
Buildings cover
Covers the main structure of your home if you need to rebuild or repair it.
up to £1 million
(eligibility criteria applies)
Contents cover
Covering the value of all your possessions in the home, on a new for old basis.
from £25,000
Home emergency
Covers emergencies that occur in your home like uncontrollable water leaks, electricity failure, faulty locks and vermin infestation. Two levels of cover are available.
up to £500
Family legal protection
Provides a 24/7 legal advice helpline and up to £25,000 cover for claims involving contract disputes and property damage. For a claim to be successful, there must be reasonable prospects (more than a 50% chance) of winning the legal case. Two levels of cover are available.
up to £25,000
Outbuildings cover
Covers rebuild or repair of your outbuildings (such as detached garages, greenhouses, sheds and summerhouses).
from £20,000
Liability cover
Liability cover involving accidental death, bodily injury or illness or property damage that you are legally liable to pay.
up to £5 million
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