Frequently asked questions

unoccupied home insurance faqs

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unoccupied home insurance frequently asked questions

Whether or not you drain the water supply to your home before vacating it may depend on the duration of absence and the time of year. While stopping the water supply can prevent risks like burst pipes and flooding, it can also leave your home susceptible to cold temperatures and the negative effects, such as dampness and mould. If you are leaving the property for a short period during the summer, it may be sensible to drain the water supply, while this may not be the best idea when leaving a property for a whole winter.

Whether or not you leave the heating on in an empty home will depend on how long the property is empty and the time of year. During the summer, it may not be necessary to leave home heating on. However, during the winter, heating the home permanently at a low (but above freezing) temperature or on a timer can help prevent pipes from freezing and the property from suffering dampness or mould.

When a home is left empty for years, it means that no one is around to regulate the temperature and act on the early signs of damage. As a result, long-term unoccupied properties are more susceptible to damp, paint peeling, pests and even wear and tear to the building itself. Plus, these visual signs of neglect also make the property an attractive target to potential intruders.

Leaving a home empty for years also has implications for mortgages and home insurance – which may be invalidated or retracted if the property is unoccupied for a certain period.

Probate house insurance covers properties that are empty after the owner has passed away. Because properties are usually left unoccupied during probate, they need to be covered by unoccupied property insurance, and it is usually the responsibility of the executors to make sure this is done while probate is carried out.  

 You will need to prove you have an ‘insurable interest’ in the property for Homeprotect to   provide cover. Once confirmed, the probate home insurance policy will usually be issued in  the name of the executor with any beneficiaries named as additional policyholders.  

There are no regulations around how long a homeowner can leave their property unoccupied. However, when it comes to purchasing vacant property insurance with Homeprotect, your home must have been unoccupied for more than 30 days.  

Homeowners and landlords must be aware of the additional expectations on them when leaving a property unoccupied. Most empty home insurance providers will still require certain conditions to be met with the property, even if it’s not being lived in.  

Insurers will not pay for loss or damage caused by your failure to safeguard your property at all times, so you must take precautions to minimise the risks.  

This could include, but is not limited to, locking all external doors and windows, ensuring that someone checks on the property once a week, and turning off all sources of electricity, fuel and water.  

There is no regulation around how often a home must be monitored while the homeowner is away. However, many insurers offering empty property insurance will require regular property checks to maintain the policy.   

Unoccupied properties can be more susceptible to risks such as fire, burglary, and other hazards. Find out more about why an empty home is riskier in our guide. 

The term unoccupied does not mean completely empty of all items or furniture – it refers to a property that is not being lived in. Unoccupied often refers to a property that is left in a state in which the homeowner could return to live in at any point. 

If you’re planning to leave your home empty for an extended period, there are a few safety and security considerations. Firstly, after 30 days unoccupied, most home insurance policies are void – so, the homeowner would need an empty home insurance policy to protect against theft or damage. Many empty home insurance policies will also expect the home to be inspected regularly, water and electricity to be switched off and more.  

Additional considerations include installing a home security system and using smart devices such as leak detection technology.   

Yes. The type of policy you need will depend on your situation, what you use the residence for, and how often. If your home is unoccupied for more than 30 consecutive days, Homeprotect can insure your home with unoccupied home insurance.   

After a person passes away and their property is in probate, it needs to be valued. This can often mean that the house is left empty for some time, and in this case it should be protected by unoccupied home insurance for probate. The beneficiary is responsible for ensuring that the right level of cover is in place.  

When a person passes away and their property is left as an inheritance, it is owned by the beneficiary. If there are multiple beneficiaries, then they are co-owners of the property. It is the beneficiary’s responsibility to make sure that the appropriate probate home insurance is in place. For instance, while in probate the building should be protected by unoccupied house insurance.  

A house left empty for more than three months at a time, which is often the case when going through probate, is deemed to be more at risk than other homes. For this reason many insurers are reluctant to get involved. Homeprotect aims to give everyone a competitive quote for home insurance online, regardless of how long your property might be empty.

If you’re handling the affairs of an estate of someone who has passed away, you need to get “grant of probate” before you have the authority as the “executor” to distribute the assets from the estate, as per the deceased’s will.

Probate property refers to an empty home due to the owner recently dying. A property is normally included in the assets listed in a person’s will.

Once the executor has been appointed and has been granted probate, the property and other assets owned by the deceased person’s estate can be distributed or sold, as per the instructions left in the will.

Probate courts administer the distribution of a deceased person’s assets. This can include selling their property; this is called liquidating the deceased’s assets. The sale of the house is therefore subject to probate law, and buyers may need to attend court to confirm the sale.

If the property is normally occupied but left empty for 31-180 days in a row a year, you’re typically covered, except between 1 October and 1 April inclusive, where escape of water incidents are excluded.

If the property is completely unoccupied and unfurnished, or it’s furnished but unoccupied for more than 180 consecutive days a year, you’re not covered for water damage.

Always check your policy schedule for any ‘endorsements’ (special terms) as these could restrict or exclude cover.

Yes! There is, however, often a minimum policy duration for unoccupied insurance, so if the sale completes within this period, you may not be eligible for a full refund on the unused portion of an annual premium paid in advance. If you’ve chosen to pay monthly, you would still have to pay for the minimum period.

There is no need to turn off gas or electricity for insurance reasons and, in fact, it can be a good idea to arrange for lights to come on using a timer switch to deter burglars.

You only need to turn off your mains water if we’ve asked you to as part of the terms and conditions of your unoccupied property insurance cover, although it is also a sensible precaution to take.

You only need to visit your property if we’ve asked you to as part of the special terms and conditions of your unoccupied property insurance cover, although it is also a sensible precaution to take.

Not necessarily! Many of the factors that affect insurance premiums for empty properties are the same as those for occupied homes, such as location and rebuild value. The cost of insurance may be higher for a particular property when it is empty than when it is unoccupied because of higher security risks, or it may be similar but with limitations on what is covered; for example, buildings cover may be limited to fire, lightening, explosion, earthquake and aircraft collision, but not include storm, flood or subsidence.

Probably not. Standard insurance policies do not generally provide adequate cover for vacant homes, which are usually classed as being left empty for 30 consecutive days or more.

So long as your insurance provider is aware that the property is unoccupied, and you meet any specific terms and conditions of your policy, such as inspecting the property at least once a week, a house can certainly be covered even if it is empty for a long time.

Homeprotect home insurance covers a wide variety of situations including properties that are let out, as well as properties that are empty for different reasons, such as during voids between tenants.

If your property is usually rented out but will be empty for more than 30 days, you need to let us know.

When your property is unoccupied, the risk of theft occurring is greater, as is the potential amount of damage caused by water from a burst pipe or slipped tile on the roof. As a result, the terms and conditions of home insurance cover are generally slightly different for empty homes compared with occupied homes.

As with any insurance policy, the cover is based on the information you’ve given your provider, so if it’s incorrect there is a risk that your policy could be cancelled or that any claims could be rejected.

Empty house insurance covers your premises for losses caused by fire, lightning, explosion, earthquake, smoke, aircraft collision and legal liability. Find out more details on our unoccupied home insurance page.

Depending on the type of cover you choose, you may be able to reduce your premium by increasing the voluntary excess that you would pay if you claimed.

If you own an empty property, there are several things you can do to make it less of a target for burglars, vandals or squatters. These include ensuring that milk deliveries have been cancelled, arranging for post to be cleared away from the doormat, maintaining any gardens and avoiding having windows boarded up.

Yes, most empty properties will still require the homeowner to pay council tax. However, you may be able to apply for an exemption in a few specific instances. This includes properties that have been unoccupied for two or more years, those undergoing a probate process, instances in which the owner is in the hospital or a care home and if the property cannot be lived in by law.   

See the full list of empty property council tax regulations and exemptions on the government website.   

When you inherit a property from a deceased loved one, you inherit it at the market value of the house at the time of death.

If you keep the inherited property as well as your own main home you will have two years to tell HM Revenue & Customs (HMRC) which of the two homes is your main home.

The non-main home will then become liable for capital gains tax payment. It’s a good idea to nominate your main home as the one that you think will gain the most value.

If you sell the inherited house without having moved into it, the capital gains tax will be based on the difference in value between the inherited value and the sale value, less selling costs.

Introduced by the UK Government in 2006, the Empty Dwelling Management Order (EDMO) process was originally intended to be used by local Councils to empower them to purchase long term empty homes from the owners and subsequently rent the homes out to tenants.

The property has to have been empty for more than two years and be causing a nuisance to the local community, because it’s derelict and encouraging vandalism or other property crime in the area. Once an initial EDMO has been applied for by the local Council, the owner of the empty property and the Council have 12 months to try to negotiate an amicable solution. If this fails, the Council can then apply for a final EDMO after which steps are then taken to buy the property and put the empty home back into use. Generally, the property owner and the local Council can make arrangements in the interim phase, avoiding the need for a final EDMO.

If you know in advance that you are going away and you have some time to prepare for leaving the home empty, then there’s no limit to how long you can leave your house unoccupied.

Before you leave, you should take some steps to ensure the property is well maintained and secure and to make it appear as though someone is at home.

Then, when the property is ready, find an insurance policy which covers long term empty homes. Most unoccupied home insurance providers will have a requirement relating to the property being checked regularly by a nominated friend or neighbour so that if damage does occur it’s reported and fixed quickly. Normally theft, accidental damage and damage caused by vandalism will be excluded from the cover too. Homeprotect provides access to online quotes for empty home insurance. If you leave home unexpectedly, for example if you are taken into a care home or you move in with a relative to care for them, you can still protect your empty home. Take as many of the property preparation steps as possible from afar to prevent arson, squatters, looting etc. Then check your current home insurance policy – if your policy only covers up to 30 days unoccupied make sure you search for alternative insurance arrangements with a provider who will cover long term unoccupied homes and switch to the new insurer, then cancel the previous policy.

Squatters are people who are “living” in your property with no right to do so, they are trespassing on your property. You will obviously want to evict them from your property as quickly as possible.

Unfortunately squatters tend to change the locks when they move in and stay in the property all the time so that you will have very little or no opportunity to get into the property to secure it with new locks.

The best approach is to get legal advice from a solicitor immediately, as you may need to take the matter to court for a possession order to be issued so that the eviction can legally take place.

Properties can be unoccupied for a number of reasons. If it’s your main home, you might be away for an extended period for work or on holiday. A home may also be left empty if an elderly owner has moved into care or during probate. Properties are also often unoccupied if extensive building work is being carried out.

Many unoccupied properties are second homes, which have either been bought as rental properties or inherited. Buy-to-let properties may be empty because of ‘voids’ between tenants, or while undergoing renovation, and holiday homes may be vacant out of season. Inherited properties are frequently left empty while the new owner or owners decides what to do with them, particularly as this type of home may need renovation before it is suitable for rental.

Empty properties carry greater risks in terms of burglary, vandalism or even squatting, and also the amount of damage caused by unnoticed issues like burst pipes.  

Homeprotect needs to know if your property is unoccupied for more than 30 consecutive days or more so that they can factor these increased risks into your policy terms.  

If you are going to leave your home empty, it’s a good idea to make it look as though someone is at home whilst you’re away, to prevent burglary and vandalism.

Here are our helpful tips:

  • Set up timer switches on lights on each floor and a radio on a timer somewhere near the front door.
  • Leave the curtains and blinds half open.
  • Arrange for a nominated friend or neighbour to visit the property every week, collecting post from the doormat, mow the lawns, check that there’s no damage, no infestations and that the heating is running on a low temperature.
  • If you have a driveway, ask for one of your neighbours to park their car in the drive every night.
  • Arrange for a neighbour to move your rubbish bins to the roadside on bin day, putting in some of their recycling into the bins at the same time.

Many of the factors that affect insurance premiums for empty properties are the same as those for occupied homes, such as location and rebuild value.   

The cost of unoccupied home insurance may be higher for a particular property because of higher security risks, or it may be similar but with limitations on what is covered. For example, buildings cover may be limited to fire, lightning, explosion, earthquake and aircraft collision, but not include storm, flood or subsidence.

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