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EMPTY HOUSE INSURANCE: SHORT TERM SOLUTIONS FOR LANDLORDS
As a residential landlord, you’re probably well aware that standard off-the-shelf house insurance does not properly protect you or your property. Instead, you need a home insurance policy that includes cover for loss of rent, alternative accommodation for tenants, and liability for accidents and so on. But did you know that you also need to declare when you are between tenants as it could affect your cover?
PREPARING YOUR EMPTY HOUSE FOR NEW TENANTS
It’s not uncommon for a house to be empty between tenants. You need to run through the inventory when a tenant leaves, so of course you will want to make sure that any necessary repairs or renovations are carried out before letting a new tenancy. You need to advertise, interview and be available for viewings. You might even be renting your UK home if you live abroad, and it can take more time to work with agencies to find and agree a new letting in situations like this.
The issue is that a property which is left empty for more than 30 days is classed as unoccupied by the majority of insurance providers, as your existing landlord insurance policy may not be suitable to cover you as usual.
UNOCCUPIED PROPERTY INSURANCE FOR BETWEEN TENANTS
If you have been able to find a new tenant in less than 30 days, then there is usually no need to alert your home insurance provider. However, if you know that the property will be unoccupied in the longer term, perhaps while you redecorate, then it’s a good idea to contact your insurer to let them know that the property is now empty.
This is also the opportune time to check for maintenance and security issues. In fact, cover for unoccupied let properties can be dependent on taking steps to preserve a lived-in appearance. This could mean simply keeping the driveway tidy, collecting post and monitoring the heating in the winter to prevent frozen pipes.
Many insurance providers have limitations when it comes to covering unoccupied let properties because of the number of risks involved. That’s not the case with us. We can offer you an online quote for unoccupied let property insurance, no matter how long it might be vacant. Our unoccupied home insurance policy is one of the most flexible in the market.
Best of all, if you’re an existing customer, you can let us know when the new tenancy agreement is signed and we’ll switch your unoccupied cover back to your landlord insurance policy in minutes ! Signed, sealed, delivered.
*Subject to terms and conditions.

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What’s covered by UNOCCUPIED HOME insurance?
Your level of cover depends on whether the property is unoccupied for a short or long period.
Short term unoccupancy (31 – 180 days)
If your home is usually occupied but will be empty for more than 30 days — and less than 181 — it is classed as unoccupied, and some restrictions apply.
We continue to offer our standard cover, but we won’t cover the following unless the property is inspected at least once every 30 days:
❌ WE WON’T COVER:
- Escape of water claims occurring on or between 1 October and 1 April
- Jewellery and watches, unless stored in a locked safe with the keys removed
- Theft or attempted theft, unless all security features listed in your Statement of Fact are in good working order and actively used
- Money, under any circumstance
🔍 INSPECTIONS ARE ESSENTIAL
To keep your cover valid, your property must be entered and internally inspected at least once every 30 days. You’ll need to provide evidence at the point of claim — such as dated photos, utility records or smart lock logs.
Long-term or permanently Unoccupied (181+ days)
If your property is unoccupied for more than 180 consecutive days — or is permanently unoccupied — your policy is limited to FLEEA-only cover, unless extended by our underwriting team.
The following table compares what sort of insured events are covered:
Insured loss | Basic cover (available online) | Extended cover (call for quote) |
Fire, Lightning, Earthquake, Explosion, Aircraft or other flying devices (FLEEA) | ✔ | ✔ |
Liability to the public | ✔ | ✔ |
Escape of Water or oil | ✖ | ✖ |
Accidental damage | ✖ | ✖ |
Storm or flood | ✖ | ✔ |
Subsidence or tree roots | ✖ | ✔ |
Theft (including attempted theft) | ✖ | ✔ |
Malicious damage | ✖ | ✔ |
Collisions with wild animals or vehicles | ✖ | ✔ |
Aerials & falling objects | ✖ | ✔ |
Damage by emergency services | ✖ | ✔ |
Want extended protection?
Call our team on 0330 660 1000 to speak to our sales team about extended unoccupied cover.
If approved, we can include cover for additional risks — like storm, flood, malicious damage and theft — but the following restrictions will still apply while the property remains unoccupied:
❌ WE WON’T COVER
- Escape of water or oil
- Accidental damage
❌ WE ALSO WON’T COVER THE FOLLOWING CONTENTS:
- Electronic gadgets
- High risk items (e.g. jewellery, watches, artworks)
- Money
✔ TO BE ELIGIBLE FOR EXTENDED COVER:
- The property must have been lived in within the past two years
- No doors or windows should be boarded up
UNOCCUPIED HOME Insurance Cover Levels
The following cover levels apply for both short and long-term unoccupancy:
unoccupied covers levels with homeprotect
Buildings Cover
Up to £1 million (more cover available if needed)
Protects the main structure of your home, including attached garages and conservatories, and permanent outdoor features such as patios, driveways and boundary walls.
Contents cover
from £25,000
Protects your household contents — including furniture, clothing, appliances, gadgets and valuables — against insured events. Cover is provided on a new for old basis.
Home emergency
up to £500
Covers sudden, unexpected emergencies — like an uncontrollable leak — that require immediate action to prevent damage or make your home secure. Two levels of cover are available, for different types of insured loss.
Liability cover
up to £5 million
Covers your legal liability for accidental death, injury or illness to someone else, or damage to their property.
Outbuildings cover
from £20,000
Covers detached garages, greenhouses, sheds, summerhouses and other outbuildings within your boundary or any communal area you’re legally responsible for.
Family legal protection
up to £25,000
Covers legal costs for certain insured events. There must be a reasonable chance of success, and the incident must happen during your policy term. Two levels of cover are available, for different types of insured loss.
New Customer?
If you’re deciding on whether to buy home insurance with us, you can use our latest policy booklets as a guide.
Existing Customer?
Find answers to some of your questions here. Your latest policy documents are also available to view and download.

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